Privacy Policy

This Privacy Policy explains how FANEREPAIRS (“we”, “our”, “us”, or the “Site”) collects, uses, and protects your personal information when you visit or make a purchase from www.fanerepairs.com or any other site operated by us.

1. Contact Information

If you have questions, need more details about our privacy practices, or wish to make a complaint, please contact us:
📧 Email: support@fanerepairs.com

2. Collecting Personal Information

When you visit our Site, we collect certain information to provide a secure and personalized experience, and to process your orders efficiently.

Device Information

  • Purpose: To display our website correctly and improve user experience through analytics.

  • Collected automatically: IP address, browser type, time zone, cookie data, pages viewed, and interactions with the site.

  • Shared with: Shopify, our e-commerce platform provider.

Order Information

  • Purpose: To fulfill purchases, process payments, arrange delivery, send order confirmations, prevent fraud, and provide support.

  • Collected from: The information you submit during checkout.

  • Shared with: Shopify for secure payment and order processing.

  • Collected data: Name, billing address, shipping address, payment information, email, and phone number.

Customer Support Information

  • Purpose: To provide assistance, respond to inquiries, and ensure customer satisfaction.

  • Collected from: Information you share directly when contacting us.

3. Digital Products & Courses

For all digital products, guides, and online courses, access is delivered instantly via email immediately after payment.
If you don’t receive your download or access link within a few minutes, please check your spam/junk folder or contact support@fanerepairs.com and we’ll resend it right away.

⚠️ Note: Due to the digital nature of these products, all sales are final and non-refundable once the download link or access email has been sent.

4. Minors

Our Site and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

5. Sharing Personal Information

We share limited information only with trusted partners to operate our business or comply with legal obligations.

  • Shopify: Our store platform. View Shopify’s Privacy Policy

  • Analytics & Advertising: Used to understand traffic and improve marketing.

  • Legal Requests: We may share data to comply with laws or protect our rights.

6. Behavioural Advertising

We may use your information to show relevant ads and offers based on your interests.
You can opt out of personalized ads anytime:

Or globally via the Digital Advertising Alliance Opt-Out Tool.

7. Using Personal Information

Your information is used to:

  • Process and deliver your orders

  • Provide instant course access and digital downloads

  • Communicate updates and support

  • Improve our services and promotions

8. Lawful Basis (GDPR)

If you are in the European Economic Area (EEA), your data is processed under the following legal bases:

  • Your consent

  • Contract performance (fulfilling your purchase)

  • Legal compliance

  • Legitimate interests (without overriding your rights)

9. Retention

We retain your information as long as necessary to provide our services, comply with laws, and prevent fraud.
You can request deletion of your personal data at any time — see “Your Rights” below.

10. Your Rights (GDPR & CCPA)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw marketing consent

  • Request data portability

To exercise these rights, email support@fanerepairs.com.
If you’re in California, you also have the Right to Know, Right to Delete, and Right to Non-Discrimination under the CCPA.

11. Cookies

We use cookies to make your browsing experience faster and more personalized.
Cookies remember your preferences (like login or cart items) and help us analyze performance.
You can disable or clear cookies anytime in your browser settings.

12. Automated Decision-Making

We do not use automated decision-making that significantly affects customers.
Shopify may use limited systems to detect and prevent fraud (for example, temporary IP blacklisting after failed payments).

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect new laws, technologies, or practices.
The most recent version will always be available on this page.

14. Contact Us

For any privacy-related questions, concerns, or data requests, contact us at:
📧 support@fanerepairs.com