Return and Refund Policy

We want you to be fully satisfied with your purchase from FANEREPAIRS.COM.
If you’ve ordered a physical product, you may request a return under the conditions below.
Please note that digital products and online courses are non-refundable once delivered.

14-Day Return Policy (Physical Products Only)

We offer a 14-day return policy for physical items, giving you the option to return a product within 14 days of receiving it.

Return Eligibility

To qualify for a return:

  • The item must be in the same condition as received — unused, unworn, and in its original packaging with all tags.

  • You must include a receipt or proof of purchase.

Items returned without prior approval will not be accepted.

How to Initiate a Return

To start a return, contact us at support@fanerepairs.com.
Once your return is approved, we’ll provide the necessary instructions for sending your package back.

Shipping Options

You may use the shipping carrier of your choice.
Please note that return shipping costs are your responsibility, unless the return is due to our error (defective, damaged, or incorrect item).

Digital Products & Online Courses

All digital products, including courses, eBooks, PDFs, and downloadable materials, are delivered instantly via email after purchase and are non-refundable once the access link or download has been sent.

If you experience any issues accessing your product or course, please contact support@fanerepairs.com, and we’ll make sure you receive what you paid for.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if:

  • The item is defective or damaged, or

  • You received the wrong product.

We’ll review the issue promptly and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned:

  • Digital products or online courses

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized items

  • Personal care goods (e.g., cosmetics, hygiene products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.
If you’re unsure about your item’s eligibility, contact us before returning it.

Exchanges

The quickest way to get the item you want is to return the one you have (if eligible) and make a new purchase after your return is approved.

European Union 14-Day Cooling-Off Period

If your order was shipped within the European Union, you have the right to return your physical product within 14 days of receiving it — for any reason and without justification.

The item must be unused, unworn, in its original packaging, and accompanied by proof of purchase.

⚠️ Note: This right does not apply to digital products or online courses that are delivered instantly after payment.

Refunds

Once we receive and inspect your physical return, we’ll notify you whether your refund has been approved.
If approved, you’ll be refunded to your original payment method within 10 business days.

Please remember that your bank or card provider may take additional time to process the refund.
If more than 15 business days have passed since approval, please contact support@fanerepairs.com.

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